Privacy Policy

At DirectBuy Furnace, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

When you interact with our website, we may collect the following types of information:

  • Your name, email address, phone number, and address (if provided through a contact form or service request)
  • Information related to your HVAC needs (e.g., preferred installation date, property type)
  • Website usage details like IP address, browser type, pages visited, and time spent on site (collected automatically via cookies and analytics tools)

How We Use Information

  • Respond to service inquiries and provide quotes
  • Schedule and deliver HVAC services
  • Improve our website and customer experience
  • Share important updates, promotions, or service reminders (you can opt out anytime)

How We Protect Information

We use standard security measures to protect your personal information and ensure it is not lost, misused, or accessed without authorization.

Third-Party Tools

We may use trusted third-party tools, such as analytics and advertising platforms (e.g., Google and Meta), to better understand user behavior and improve our services. These tools may collect non-personally identifiable information using cookies.

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