Getting a new furnace installed is one of the most important home upgrades that Coquitlam homeowners can make. But with tons of options on the market, making this decision can feel overwhelming. Don’t worry—you don’t have to go through it alone! Experienced HVAC technicians have the expertise, experience, and know-how to answer all your questions with ease. Keep reading to learn what you should ask your furnace installer when selecting a new system.
How do you determine what kind of furnace is right for my home?
Extensive consultations are crucial to finding the right type of furnace for your home. Your contractor should perform heat loss and heat gain calculations to help determine the exact size and type. This calculation typically includes assessing your home’s square footage, insulation levels, window sizes, air-infiltration rates, local climate conditions, and more. They should also evaluate the existing ductwork to ensure your furnace can distribute heat effectively.
What does the installation process look like?
Usually, professional furnace installation in BC follows a four-step process:
- Pre-installation assessment of your existing system, ductwork, and home conditions (including load calculations).
- Safe removal of the old furnace.
- Installation of the new unit, connecting it to ductwork, gas lines, and electrical systems while meeting local codes.
- Commissioning by a licensed gas fitter, testing, setting gas pressures, and verifying operation. You’ll also receive education on operation, maintenance, and warranty details.
What rebates or financing options are available?
For many BC homeowners, cost is a significant barrier when buying a new furnace. Your HVAC contractor should have extensive knowledge of available financial supports, including internal and external financing. For example, the DirectBuy Furnace team offers several financing options. We also know the ins and outs of all BC Government Rebates, including what’s available and how to navigate the application process.
What is the total cost, including installation?
Full furnace installation costs in Canada can range from $4,000 to $8,500. In Coquitlam, mid-range high-efficiency units usually cost $4,500–$6,500 fully installed. Installation alone runs $1,000–$1,500 depending on complexity.
Key cost factors include furnace size (higher BTU for larger homes), efficiency rating (higher AFUE = higher upfront price but lower operating costs), brand, and ductwork modifications. Insist on itemized, written estimates. Extremely low quotes often signal corners cut on equipment, installation quality, or warranty coverage.
What do previous customers say about your customer service?
Customer service quality separates professionals from problem contractors. Ask for recent references and scour online reviews. Don’t rely solely on star ratings—read the details.
Look for clear communication, punctuality, and prompt issue resolution. Red flags include unreturned calls, missed appointments, or unfinished work. Top contractors explain their work and provide ongoing support if issues arise. Poor service companies often disappear, leaving you without warranty help.
Do you offer maintenance programs?
Regular maintenance is crucial for furnace longevity and efficiency—proper upkeep can cut energy bills by up to 30 % and extend equipment life. Most manufacturers require annual service to keep warranties valid. Ask exactly what’s included: safety checks, efficiency testing, cleaning, and filter replacement. Some companies bundle heating, cooling, and plumbing coverage for whole-home protection.
Furnace Installation Coquitlam: Call DirectBuy Furnace
When you’re ready for professional furnace installation in Coquitlam, choose a contractor who answers all these questions thoroughly. DirectBuy Furnace brings over 1,000 five-star Google reviews and factory-trained Trane specialists to every job. Ready to learn why we’re one of the most trusted HVAC companies in the Lower Mainland? Call us today.

